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Conflict Management - 4

Step 3 – Pre Negotiation

To set the stage for effective negotiation, the ground work must be laid. The following should occur prior to negotiation:

Initiation:
on e partner raise the possibility of negotiation and begins the process. If no one is willing to approach the others to encourage them to reach an agreement, a trusted outsider could be brought in as a facilitator.

Assessment:
Condition must be right for negotiation to be successful. Key players must be identified and invited. Each side must be willing to collaborate with the others. Reasonable deadlines and sufficient resources to support the effort must exist

Ground rules and agenda:
the groups must agree on ground rules for communication, negotiation and decision making, they should agree on the objectives of the negotiation process. An agendas of issue to be covered needs to be developed

Organization:
Meeting Logistics must be established, including agreed upon times and places. People must be contacted and encouraged to attend. Minutes must be taken so that information can be distributed before and after meetings.

Joints Fact Finding:
the groups must agree on what information is relevant to the conflict. This should include what is known ad not known about social and technical issues. Agreement is also needed on methods for generating answers to questions.


2 comments:

we know the steps... can u simply implement?

if we can there would be no conflict...

I believe conflict is healthy... it just has to be correctly managed

August 01, 2009 11:38 AM  
Ensan said...

if you managed conflicts right you will be relieved from a lot of stress and problems
and for sure you will gain a lot of experience

and about implementing the steps .. it's not that difficult .. just you need to be systematic

i will try to put an example later

August 01, 2009 12:50 PM